Capture more jobs and emergency enquiries with a professional national phone number customers remember.
Flexi Dial phonewords help plumbers, electricians and service providers generate more inbound calls while intelligent routing and AI automation ensure no enquiry is missed.
Why Trades Use Phonewords
For service-based businesses, speed matters.
When customers have a burst pipe, electrical issue or urgent repair, they typically call the first number they remember.
That’s where phonewords become powerful.
A memorable number is easier to remember than a random phone number.
- 1300 PLUMBER
- 1300 ELECTRIC
- 1800 HOT WATER
This increases the chances that customers call your business first.
Phonewords are particularly effective across:
- Vehicle signage
- Google Ads campaigns
- Radio advertising
- Billboards
- Local marketing campaigns
If customers remember your number, they call you.
Built for High-Volume Enquiries
Designed for High-Volume & Emergency Calls
Flexi Dial provides infrastructure designed specifically for trade businesses that rely on inbound enquiries.
Our platform supports:
- National 1300 & 1800 numbers
- Routing calls to mobiles or on-call technicians
- AI call answering for after-hours enquiries
- SMS job notifications
- Overflow call routing
- Call analytics and reporting
This ensures urgent enquiries reach the right technician quickly.
After-Hours Call Capture
Never Miss an Emergency Call
Many trade businesses lose valuable work because calls come in outside business hours. With Flexi Dial you can enable:
AI voice agents answering calls after hours
Automated call routing to on-call staff
SMS notifications for urgent enquiries
Voicemail-to-SMS alerts
Phonewords + AI = Maximum Lead Capture
Your marketing drives inbound calls.
Flexi Dial ensures every one of those calls is handled professionally.
By combining a memorable phoneword with AI voice automation, businesses can:
- Answer every call instantly
- Capture caller details
- Qualify enquiries
- Route urgent jobs immediately
This ensures your marketing investment never goes to waste.
Flexible Inbound Call Plans
Every 1300 number is supported by a flexible inbound call plan designed to suit your business needs. Choose the structure that works best for you, with options including:
- Monthly call bundles with included minutes
- Simple pay-as-you-go call rates
- AI call answering integration
- Advanced call routing to mobiles, offices or call centres
- Real-time reporting and call analytics
Our plans are designed to scale with your business, allowing you to upgrade or adjust as your call volume grows.
How it works
How to Get a Phoneword
Search availability
Find a phoneword that suits your business.
2
Secure Your Number
Choose your inbound call plan and confirm your number.
3
Start Receiving Calls
Your number is activated and ready to use, often within 24 hours.
Secure the Right Phone Number for Your Trade Business
Stand out from competitors with a professional, memorable business number.
Flexi Dial provides phonewords, intelligent call routing and AI automation designed for service-based businesses.
